Terms & Conditions
Return Policy / Refunds
Most of our products are custom designs, so we cannot accept returns. You are paying for the labor, creativity and time that we spend working on your personalised order.
Due to the nature of digital items, we are unable to offer refunds once the proofs or printable files have been sent.
We will work with you to make sure you’re happy with the proof before printing. Please be sure to check for accuracy in the proof so that you won’t be disappointed by receiving an item with errors or typos. You’re responsible for ensuring that everything is correct before I send your printable file or print your order.
If for some reason you decide to cancel your order, we can send a refund ONLY if you request it before the work is commenced.
If you have any problem with your order please don’t hesitate to let us know.
Printing your files
It is important to note that copyright restrictions on some characters only permit graphics to be used for one time personal use such as birthday parties. Not all photo labs are aware of this policy and if you have issues with a photo lab refusing to print for you please try another photo lab or print at home yourself. I do not own or have copyrights to the character clip art or graphics therefore no copy right release will be issued by me. You are responsible for the printing of your invitation. No refunds will be given for printing issues.
Please note that you are paying for a creative service and the time spent personalizing your item with personal information, which is permitted for one-time personal use. This item is not a licensed product, all character images used are free and not being sold.
I DO NOT SELL or CLAIM ownership over the character clip art or graphics; they belong to their respective copyright holders
Please contact us if you feel we are infringing on your rights and we will take action immediately to resolve this.